For more than 15 years, Surgere has provided source-of-truth data for Honda and their North American supply base. Implementing passive RFID for returnable/reusable assets first, then expanding to part and kit tracking for even greater visibility and confirmation at the part level. Audited consistently to perform at 99.98%+ accuracy, Surgere’s solution has expanded to agentic AI decision-making related to critical warehouse operations such as stop shipments between OEM and Supplier.
With value exceeding $15M annually, Surgere’s program aligns Toyota’s critical manufacturing and supplier operations. Leveraging passive RFID within the Toyota manufacturing and parts operations, Surgere delivers insights for container tracking to parts fulfillment and validation. Toyota leverages Surgere’s solution for complete visibility to allow for on-time and in-full delivery that avoids expedites, short ships, and non-optimized transit activities.
As the chosen visibility partner to the global leader in logistics and operations, Surgere works side-by-side with DHL to build repeatable and scalable solutions that complement their existing 3PL offerings in all industries. Solutions range from part tracking to work validation to delivery completeness and comparison to expected outcomes.
The Surgere platform goes beyond asset tracking and answering the “where’s my stuff” question. For Cummins, implementing supply chain visibility is all about operational impact and supporting bigger environmental goals. Surgere’s solution has led to the near-complete reduction of one-time and expedited packaging use, safer working environments for the production and warehouse employees, and reliable information that impacts waste calculations across the entire supply chain.
Smarter supply chains start with the truth around asset location (quantity, time, etc) and expand to complete operational impact. At CAT, that’s exactly the intersection where Surgere operates. After defining and understanding the need to track returnable assets and parts, CAT’s program now considers impacts to inventory, production, shipping, and planning functions of the business.
When a world leader in air handling and climate control realized the wrong unit was delivered to the top of a skyscraper, it was too late. Surgere’s program and governance approach makes sure the right unit is where it needs to be, every time. From production tracking to parts inventory to outbound shipping confirmation at the gate, Trane knows exactly where every part and finished unit are whether inside their walls or out. RFID and GPS are brought together in confluence to save time and reduce waste.
Sometimes, the solution starts overseas and takes the Surgere team to into new cultures and countries. With Allison, the Surgere solution deployed first in Hungary, because the answer to “where’s my stuff” isn’t restricted by location or facility when the company driving it all is global and works around the clock. Today, Allison tracks containers, parts, and finished goods throughout their manufacturing operation, validating the global scalability and repeatability of the Surgere platform.
When lifesaving and critical ingredients and drugs are on-the-line, Surgere’s asset visibility and intelligence solution is the trusted platform. The solution for Lilly has required demanding selection of hardware and tags to ensure regulatory compliance was met while introducing little or no disruption to process and delivery. RFID solutions can fit in the most demanding applications and allow for multi and single use lifecycles that conform to standards and governance requirements – just what the Lilly team needs.
We’ve all done it… dropped our mobile device and feared the shattered screen we would see when we pick it up. For Verizon, repair and replacement services are a valuable channel and opportunity to prove their brand’s capabilities through efficient and reliable service. Every device needs tracked along the way so the customer knows exactly when their device will be back in their hands. Through workflow-adapting solutions, Surgere deploys IoT tracking of each repair unit through its entire journey. Enterprises know the impact to their workforce and consumers have peace-of-mind.
A mining field is one of those OMG moments… few understand the scale of a mining operation and the resources required to keep it moving. For Rio Tinto, its more than labor and people. It’s machine parts for repairs of excavating equipment, safety gear for workers, and even bottles of water and other beverages to keep everyone hydrated. Walking through a Rio Tinto warehouse is like walking into a carefully curated superstore for mining equipment, supplies, and everything you might need to keep a small village running. There is no tagging standard because no two items are the same. All of these unique situations are solved with Surgere’s engineering-first approach that provides the right sensor and technology for every need. It’s all standardized through common data collection and processing and the mine keeps running.
Whether its finished appliances or the parts that build them, not knowing where it is located causes a lot of headache. Not knowing leads to duplicate orders. Not knowing leads to reships and misships. Whirlpool avoids that stress with Surgere’s platform that delivers accurate location, quantity, and time data to Whirlpool’s operations team.
Did that box have 10 shirts in it or 11? For Carhartt, that’s just the kind of thing they need to know before the box leaves their warehouse and delivers to a retailer. Every item they make uses embedded RFID in the hangtag or apparel tag – mix those all up, put them into a box, and scan… but only if it’s accurate. With Surgere’s 99.9% accuracy, Carhartt confidently packs, ships, and delivers the right item to the right store – every time.
If the potato chip you’re eating is fresh, Surgere may have had a hand in that! From farm to production to inventory, to shipping, to delivery to retail, Surgere and PepsiCo Labs (the innovation arm of PepsiCo) have developed, deployed, and scaled what started as warehouse insights and visibility to an end-to-end audit trail that relieves ASN grief, refocuses labor efforts to critical human-led tasks, and ensures FritoLay picks, packs, and delivers exactly what their customers are ordering. The result is millions saved annual in retailer-generated fines for mis-ships and short-ships, and all of it is automated through RFID, GPS, and source-of-truth system integration to enterprise tools.
Through a manufacturing partnership with Toyota, Mazda has worked with Surgere to align RFID-based visibility with critical production and shipping decision making. Returnable containers flow from OEM to supplier and back to ensure the entire loop is well stocked and capable of meeting production runs while nearly eliminating the need for firefighting with expedited shipments and cardboard use.
Tracking parts? That’s easy. Tracking parts at 40 miles per hour? That’s fun. Surgere and Michelin have created and validated – with custom-built hardware – the ability to understand location over time and at speed. Today, Surgere feeds not only Michelin with the data they need to validate use and performance of their tires while on a race track, but also to the governing body, IMSA, the validating information they require for team rule adherence and sustainability metrics. Speed, heat, cold, and other extremes are often challenges for IoT technology, but not when you work with Surgere.
As the world’s first solar panel company to operate a primary production facility within the United States, Illuminate turned to Surgere to solve critical visibility and intelligence needs for parts and finished goods in an environment with metal and reflective surfaces and components. Their complete production lifecycle is now accounted for, tracked, and analyzed to ensure schedules are met, shifts are properly staffed, and shortages are eliminated.
