Our History & Culture
It All Began with a Kitchen Table, a Tornado, and an Idea
2004 – Kitchen Table
Surgere started around CEO William Wappler’s kitchen table in North Canton, Ohio. This same kitchen table, which sits on our office space, serves as a reminder of where we started and the values that surround our actions since the beginning.
The pioneers served as packaging consultants for major companies such as Timken, Alcoa, and Whirlpool. Upon seeing the lack of visibility these companies had throughout the supply chain, they searched for software to serve their client’s needs and, unfortunately, couldn’t find a solution.
2006 – Market Validation
Surgere branched out into the software industry, expanding our team to build customized software to provide visibility and control throughout supply chains. We developed packaging specification management, procurement strategy, and supply chain design expertise.
2016 – Twister
In a Hollywood blockbuster, Twister, a crew of storm chasers are inspired to release a barrage of tiny data sensors into a tornado, collecting the data the team would need to better weather such storms.
William saw how that concept – a multitude of data points coming together to draw a clear picture of an incredibly complex system – could be applied to the tornado that is the automotive manufacturing supply chain. He recognized billions of dollars lost every year to “misplaced” parts, packaging, and finished vehicles, and he knew he had a solution.
2017 – AutoSphere
This is the year the idea of having one connected community of automobile manufactures was brought to life. We attended a meeting with 5 OEMs, 20 suppliers, and three service providers to hash out the standard set of processes that would backbone our first community: AutoSphere.
AutoSphere provides visibility benefits to involved members by strategically capturing all the transactional information between automotive OEMs, suppliers, and logistics providers.
Surgere is an industry pioneer leveraging IoT technology to revolutionize the supply chain. We know the challenges and have engineered innovative secure technology, patented software, and certified hardware to consistently deliver 99.9% data fidelity. We’re expanding visibility into the physical supply chain to many of the world’s leading industries.
We’re constantly innovating and developing for our dream state: a fully visualized and self-actualizing autonomous supply chain.
Our six values stem from our Kitchen Table Culture. Our Kitchen Table culture reflects how our company began: not with a board of directors, but with a few brilliant minds freely flowing at a kitchen table, dreaming of what data can do.
It is also a promise that employees will have a similar experience to when people come together around a table and share a meal: togetherness, inclusion, acceptance, idea sharing, and food, definitely food.
- Passion: Loving what you do. Doing what you love.
- Sense of Urgency: Honoring our commitments by delivering quality on time.
- Responsibility: Having accountability and owning job tasks in a way that strives to make Surgere successful.
- Persistent Discovery: Taking the initiative to search, learn, educate, and innovate.
- Connecting to Care: Connecting to our customers, coworkers, and community through good works and going the extra mile for the greater good.
- Trust: Using open, honest, and timely communication with each other and our customers to instill confidence.
Surgere is an NVBDC Veteran Owned Business
Surgere is proud to be a National Veteran Business Development Council Certified Veteran Owned Business. In addition, it is our privilege to have several hardworking veterans as team members and employees. Surgere appreciates the sacrifices made by these individuals for our country and is committed to supporting several significant veteran causes in our community with both donated funds and volunteered time.