When you consider that nearly two-thirds of revenue comes from repeat business for most companies, fostering customer loyalty in e-commerce is crucial to success. Loyal customers make more frequent purchases, and they spend more — as much as 67% more with brands…
Generating leads is crucial for driving sales. By targeting the best prospects, nurturing relationships, and converting them into customers, you can produce sustainable growth for your supply chain operations. However, this requires much more than cold calling or sending out…
Online returns are now increasing at a rate faster than ecommerce sales are growing, according to Forbes. Companies need to set up strong reverse logistics plans to avoid high costs and ensure customer satisfaction. This guide will help you do that.…
The supply chain and logistics sector is a key driver of the global economy. It ensures a smooth transfer of goods and services worldwide. However, with increasing globalization and the e-commerce boom, the sector has become more complex, calling for…
The first in, first out method (FIFO) and last in, first out method (LIFO) are the two standard inventory valuation types. Each offers unique benefits, depending on your business model, with key differences setting them apart. In this FIFO vs…
Good warehouse slotting is a vital yet understated part of many businesses. With carefully planned organization, you can cut down on the time workers spend finding items and getting them to distribution centers. This reduces mistakes and fulfills orders faster.…
The terms 'demand planning" and "demand forecasting" are often used interchangeably in the supply chain world. You might be one of those people who has used one term when referring to the other and vice versa. And this is understandable…
Supply chains today are more complex than ever before, which means that supply chain disruptions can have ripple effects felt around the world. While things have settled down from pandemic-induced shortages, geopolitical conflicts, infrastructure problems, and increased demand for key…
Supply chain management (SCM) is about more than just making sure there’s a regular flow of materials and product availability. Without a strong focus on customer service in supply chain management, you can hurt your reputation, customer satisfaction, and loyalty.…
Strategic sourcing is a holistic method of managing the acquisition of goods and services in the upstream supply chain. The aim is to facilitate strong supplier relationships, streamline the procurement process, and align sourcing plans with your company’s long-term goals. Below,…
