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How to explain supply chain management in plain English

2020 taught us that supply chain management is a vital discipline. Here’s how to explain its relationship to IT and business goals, to any audience

Among the lasting impacts of the COVID-19 pandemic: More people grasp the importance – and fragility – of global supply chains.

Flashback to spring 2020: As shutdowns and border closures became widespread, the internet was suddenly flush with supply chain experts explaining the lack of toilet paper on store shelves. The importance of effective supply chain management recently became apparent in a far more serious manner during the later stages of the pandemic, when millions of doses of the Johnson & Johnson vaccine were ruined because of quality problems at a manufacturing plant in Baltimore, Maryland.

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